IT Systems Specialist
4 weeks ago
Position: Systems Analyst
Company: OLIVER MARKS CONSULTING LTD.
Compensation: £180 per day
Contract Duration: 3 months
Role Summary
We are looking for a proficient Systems Analyst to undertake a 3-month contract. The ideal candidate will play a crucial role in delivering essential support services to users, managing service desk inquiries, and aiding in the upkeep and enhancement of the organization's systems framework.
Key Duties
- Deliver support services to users both in-office and remotely.
- Assist in the upkeep and enhancement of the company's systems framework.
- Address hardware and software troubleshooting tasks.
- Oversee and manage the service desk queue, ensuring prompt resolution of technical issues.
- Support the maintenance of automated deployment systems.
- Keep precise records of service desk activities.
- Propose initiatives to boost operational efficiency and minimize expenses.
- Engage effectively with stakeholders, including the preparation of reports and guides.
- Travel to various company locations as necessary.
Required Skills & Knowledge
- Proficient in Microsoft operating systems and Microsoft 365.
- Strong understanding of software, hardware, peripherals, and mobile device support.
- Experience with software deployment tools (Intune) and cloud infrastructure.
- Ability to convey complex issues in a straightforward manner to diverse stakeholders.
- Adaptable, proactive, and capable of meeting tight deadlines.
- A collaborative team player with the ability to influence at all levels.
- Creative, analytical, and confident in approach.
This position is initially for a 3-month period, with the possibility of extension or transition to a permanent role for the right candidate.
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