Customer Service Representative

2 weeks ago


Crawley, West Sussex, United Kingdom LIDL Full time
{"title": "Customer Assistant Role at Lidl", "description": "Job Summary

As a Customer Assistant at Lidl, you will be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers. You will be responsible for maintaining a clean and organized store environment, processing transactions accurately, and providing assistance to customers with their queries and requests.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and requests in a timely and professional manner
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods
  • Maintain a clean and organized store environment, restocking shelves and ensuring that the store is well-presented at all times
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers
What We Offer
  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including a pension scheme, 10% in-store discount, and enhanced family leave
  • Opportunities for career progression and professional development
Requirements
  • Experience working in a fast-paced environment, preferably in retail or customer service
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
Why Join Lidl?

Lidl is a dynamic and supportive company that values its employees and provides opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, where employees can thrive and reach their full potential.

", "lang_code": "en-US"}

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