Customer Service Representative

3 days ago


Crawley, West Sussex, United Kingdom Search Full time

Customer Service Representative Opportunity

We are seeking a skilled Customer Service Representative to join our team in Crawley. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients and stakeholders.

Key Responsibilities:

  • Process customer orders efficiently and effectively
  • Support all stakeholders through the ordering process and provide excellent aftercare
  • Deal with a range of queries from suppliers, clients, and customers through email and phone
  • Work with other departments to ensure a seamless customer journey
  • Go above and beyond to provide exceptional customer service at all times
  • Ensure complaints are handled professionally and efficiently

Requirements:

  • Experience working in a phone-based environment
  • Ability to multitask and work in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a team environment

What We Offer:

  • Free parking
  • 34 days holiday including bank holidays
  • Excellent pension scheme
  • Wellbeing support programme
  • Opportunities for career progression

About Us:

We are a global business with a culturally centric team based in Crawley. We offer a real family feel where everyone works together to achieve a common goal.



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