Customer Service Representative
3 days ago
Customer Service Representative Opportunity
We are seeking a skilled Customer Service Representative to join our team in Crawley. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients and stakeholders.
Key Responsibilities:
- Process customer orders efficiently and effectively
- Support all stakeholders through the ordering process and provide excellent aftercare
- Deal with a range of queries from suppliers, clients, and customers through email and phone
- Work with other departments to ensure a seamless customer journey
- Go above and beyond to provide exceptional customer service at all times
- Ensure complaints are handled professionally and efficiently
Requirements:
- Experience working in a phone-based environment
- Ability to multitask and work in a fast-paced environment
- Excellent communication and problem-solving skills
- Ability to work effectively in a team environment
What We Offer:
- Free parking
- 34 days holiday including bank holidays
- Excellent pension scheme
- Wellbeing support programme
- Opportunities for career progression
About Us:
We are a global business with a culturally centric team based in Crawley. We offer a real family feel where everyone works together to achieve a common goal.
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