Senior Medical Operations Manager

1 month ago

Weybridge, Surrey, United Kingdom Royal Caribbean Group Full time
Job Summary

We are seeking a highly experienced and skilled Medical Director to join our team at Royal Caribbean Group. As a Medical Director, you will be responsible for providing medical support to our shipboard medical teams, as well as liaising with senior level colleagues in hotel and maritime operations, local and regional government officials, and leaders of other external organizations, as needed.

Key Responsibilities
  • Provide medical advisory services to shipboard doctors across all Royal Caribbean Group brands.
  • Guide shipboard doctors on the procedures to evacuate a person from a ship.
  • Participate in the review process of surgical treatments for crew members, ensuring appropriate clinical documentation and explanation of need for the requested surgical procedure.
  • Support crew wellness programs.
  • Provide regular, periodic on-call coverage for the helpline in support of the shipboard medical teams.
  • Provide medical consultation and guidance, with the shoreside Public Health team, to shipboard medical teams for onboard crew infectious diseases cases and outbreaks.
  • Support and facilitate, as needed, shipboard infectious disease vaccination programs, including influenza and SARS-CoV-2, as needed.
  • Review pre-employment/re-employment physicals of new/returning crew, as needed.
  • Deploy to ships in situations of illness outbreaks or emergency coverage needs (must maintain credentials to work onboard).
  • Provide medical consultation and support for onboard crew infectious diseases outbreaks and individual cases of infection, such as chicken pox, measles or tuberculosis.
  • Support Crew Medical and Risk Management teams to ensure effective review and management of medical cases.
  • Support and provide, as needed, medical team training and education.
  • Provide input on the performance evaluations of shipboard medical.
  • Perform other duties as required.
  • Serve as primary liaison with Health Authorities and engage with other government officials, as needed to support and advance RCG's success.
  • Travel with Public Health Authorities for ship inspections, as needed.
  • Support recruitment of doctors and nurses.
  • Assess capabilities of and establish relationships with medical facilities in relevant Asian ports.
Requirements
  • Licensed Medical Doctor
  • Experience as a shipboard Senior Doctor for at least 5 years is preferred.
  • Ten (10) years, minimum, of experience as a medical practitioner.
  • Familiarity and comfort with data collection, review and analysis.
  • Understanding of performance and outcomes measures and their application to driving improved performance and quality.
  • Ability to travel to ships to provide onsite support and management, as needed.
What We Offer

We are committed to employee development, and you will have the opportunity to learn from some of the most experienced people in the business. We regularly reward and promote success, encouraging staff to take on new challenges and responsibilities to aid progression.

Our remuneration package includes our competitive pension, private healthcare, life assurance cover to name a few. In addition, every permanent member of staff that works at Royal Caribbean is eligible for our cruise request program and friends & family cruise discounts.

We take a flexible approach to work. We currently work a combination of days in the office and work from home.

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