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Travel Administrator

2 months ago

Norwich, Norfolk, United Kingdom Travel Trade Recruitment Full time

Travel Administrator

**Job Summary**

We are seeking a highly organized and experienced travel administrator to join our team. As a travel administrator, you will be responsible for delivering top-notch customer service, preparing and managing travel documentation, and handling amendments and bookings with attention to detail.

**Key Responsibilities**

* Deliver exceptional customer service, exceeding expectations
* Prepare and manage precise travel documentation
* Handle amendments and bookings with keen attention to detail
* Collaborate with departments to resolve travel queries efficiently
* Secure customer satisfaction for repeat business and referrals
* Process payments and liaise with suppliers to confirm bookings

**Requirements**

* Experience of working within the travel industry (preferable)
* Excellent customer service and communication skills
* Administrative experience
* Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus)
* Ability to thrive in a busy, fast-paced environment
* Strong ability to resolve all booking issues
* Excellent organization and multi-tasking skills

**What We Offer**

* Competitive salary of £23,000 - £25,000
* Monday - Friday working hours
* Office-based role with great benefits
* Being part of a fun, friendly, and passionate team
* Bonus schemes and incentives
* Company pension scheme
* On-site parking

**How to Apply**

If you are a motivated and organized individual with a passion for travel, please follow the instructions to apply, attaching your CV.