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Student Lifecycle Officer

2 months ago

London, Greater London, United Kingdom UCL Eastman Dental Institute Full time

About the Role

The Student Lifecycle Services team at UCL Eastman Dental Institute is a dynamic and collaborative operation that plays a crucial role in the management of student records throughout their time at the institute. As a Student Lifecycle Officer, you will work closely with faculties and departments to foster a collaborative approach to student record keeping, ensuring accurate and up-to-date records for all aspects of student administration.

Key Responsibilities

  • Work collaboratively with colleagues to deliver a successful service for students and staff, ensuring accurate and timely processing of student records.
  • Manage and manipulate large datasets with a high degree of accuracy, using a student information system in a busy university environment.
  • Provide excellent customer service, responding to student queries and resolving issues in a timely and professional manner.
  • Assist with enrolment, transcript production, and processing results and award information, ensuring seamless student experience.
  • Develop and maintain strong relationships with faculties and departments, promoting a collaborative approach to student record keeping.

Requirements

  • Experience working with a student information system in a busy university environment.
  • Excellent IT skills, with ability to manage and manipulate large datasets with a high degree of accuracy.
  • Strong interpersonal skills, with ability to adapt approach for a variety of audiences, communicating clearly in both written and verbal forms.
  • Ability to prioritize tasks and work independently when required.

What We Offer

  • A dynamic and collaborative work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including 41 days' holiday, additional annual leave purchase scheme, and defined benefit pension scheme.
  • Opportunities for career advancement and professional development, with a focus on student services and data management.