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Apprentice IT Support Specialist

2 months ago

Belfast, United Kingdom Reed Specialist Recruitment Full time
Job Summary

Reed Specialist Recruitment is partnering with a leading IT Support organization to provide temporary support engineers for a project in Northern Ireland.

This role involves working as part of a small team responsible for deploying IT equipment and supporting it to a large public sector client.

Key Responsibilities
  1. Lead Engineer: Ensure desktop deployments are carried out in line with defined instructions and requirements.
  2. Follow installation guidelines and end-user familiarization on new equipment.
  3. Apply asset management processes and procedures.
  4. Resolve ad-hoc installation issues or escalate to the team lead.
  5. Work closely with the customer's IT department to ensure issue handover and customer satisfaction.
  6. Travel between geographically dispersed sites to meet scheduled appointments.
Requirements
  1. Experience in computer hardware and various Windows operating systems.
  2. Full clean driving license and access to a suitable vehicle.
Desirable Skills
  1. Windows 7/10 experience in a support environment.
  2. Experience in working on large project rollouts.
  3. Knowledge or experience of networks in a computer environment.

Hourly Rate: £11.50 per hour + mileage expenses.