Facilities Operations Manager

3 weeks ago


Swindon, Swindon, United Kingdom Pinnacle Group Limited Full time
Position Overview

Pinnacle Group Limited is seeking a committed Facilities Operations Manager to oversee a team of four Engineers, a Planned Preventative Coordinator, and an Assistant Facilities Operations Manager responsible for all Hard Services across multiple educational institutions. You will be part of our Total Facilities Management Team.

About Us

Pinnacle Group Limited is a prominent provider in the UK private sector, specializing in housing and community services, dedicated to managing and enhancing the environments where individuals live, learn, work, and engage.

Our organization prioritizes a people-centric approach, fostering a values-driven culture that has been our foundation for three decades, reflected in our treatment of both employees and clients.

Candidate Profile

We are in search of an individual who, in addition to meeting the essential criteria outlined below, embodies our core values of Trust, Respect, Involve, Challenge, and Deliver Excellence, and is committed to upholding the confidence of our clients and communities.

Key Responsibilities:

  • Oversee all Hard Services provided either internally or by external Providers, ensuring effective management of on-site operations.
  • Develop and implement Life Cycle planning in collaboration with stakeholders and the Special Purpose Vehicle (SPV).
  • Ensure adherence to all relevant statutory regulations.
  • Guarantee that procured products and services meet specified quality standards, are safe, compliant, and sourced sustainably.
  • Manage project-specific risks, including the preparation, implementation, monitoring, and review of risk management strategies.

Essential Qualifications:

  • Extensive experience in Hard Facilities Management.
  • Familiarity with Facilities Management service deliverables within a Private Finance Initiative (PFI) Contract.
  • Practical knowledge of managing statutory compliance requirements.
  • Proven experience in managing contractors through Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to achieve optimal performance.
  • Highly organized and self-motivated.

Our Commitment to Diversity:

We believe that a diverse workforce enhances our ability to meet the needs of our customers. We encourage applications from all backgrounds, particularly those representing the communities we serve, including former armed forces personnel and their families.

Employee Benefits:

As a valued team member, you will be part of an inclusive culture that supports your professional growth through learning and development opportunities. We offer a comprehensive range of benefits, which may include:

  • Maternity and paternity leave packages
  • Flexible working arrangements
  • Life insurance
  • Enhanced pension scheme
  • Additional annual leave
  • Private medical insurance
  • Cycle to work scheme
  • Employee assistance program
  • Retail discounts
  • Childcare support
  • Season ticket loans
  • Sick pay schemes
  • Personal development plans
  • Company vehicle or car allowance
  • Electric vehicle scheme


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