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Swindon, Swindon, United Kingdom Pareto Facilities Management Full time{"title": "Site Engineer", "description": "Job SummaryPareto Facilities Management is seeking a skilled Site Engineer to join our team on a permanent basis.The successful candidate will be responsible for ensuring the timely completion of maintenance and reactive tasks associated with client assets.Key Responsibilities:Carry out regular and periodic...
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Swindon, Swindon, United Kingdom Pareto Facilities Management Full timeAbout the RolePareto Facilities Management is seeking a highly skilled and experienced Site Operations Manager to join our team. As a Site Operations Manager, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional service to our clients.Key ResponsibilitiesFacilities Management: Oversee the maintenance and...
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Site Operations Manager
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Swindon, Swindon, United Kingdom Pareto Facilities Management Full timeAbout the RolePareto Facilities Management is seeking a highly skilled and experienced Site Operations Manager to join our team. As a Site Operations Manager, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional service to our clients.Key ResponsibilitiesFacilities Management: Oversee the maintenance and...
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Site Operations Manager
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Site Management Specialist
2 months ago
Pareto Facilities Management is seeking an experienced Facilities Operations Manager to oversee the day-to-day operations of one of our key accounts. The successful candidate will possess exceptional experience in people management, process implementation, and ownership of site operations.
We are looking for a highly skilled and ambitious individual who can demonstrate exceptional communication skills, manage an integrated service team, and multiple stakeholders while maintaining the highest levels of service.
Key Responsibilities- Ownership of Site Operations: Responsible for the overall management of site operations, including the delivery of hard services, soft services, and in-house events.
- Team Development and Coordination: Develop and coordinate an onsite team of four in the areas of hard services, soft services, and in-house events.
- Weekly Operational Briefings: Conduct weekly operational briefings with client representatives to discuss operational challenges and opportunities across the site.
- Quarterly Management Reports: Prepare and submit quarterly management reports that cover all services across the site.
- Standard Operating Procedures: Review and lead the implementation of standard operating procedures for all base functions, PPMs, and reactive works required.
- Compliance and Governance: Ensure all compliance-related tasks are completed for the in-house team, including onboarding new hires, overtime approvals, holiday approvals, employee appraisals, team development, salary reviews, and disciplinary procedures for direct reports.
- Service Delivery and Continuity: Ensure that all deliverable services are covered in the event of team sickness or emergency.
- Sub-Contractor Management: Manage sub-contractors effectively, ensuring they operate in line with client specifications and deliver value for money.
- Statutory Requirements: Responsible for the overall delivery of all statutory requirements for the site.
- Project Management: Ownership of small and medium-sized projects for clients.
- Client Relationship Support: Support the client with their relationship with the building management team.
- Health and Safety Management: Support the Health and Safety Manager in developing and delivering a robust health and safety management system, both for the client and for the internal team.
- FM Experience: Suitable, recent, and relevant FM experience (ideally 3+ years).
- M&E Service Delivery: A thorough understanding of M&E service delivery, or a technical background is essential.
- FM Service Delivery: Strong knowledge of FM service delivery across all services lines.
- Planning and Organisation: Excellent planning and organisational skills.
- Communication and Presentation: Excellent verbal, written communication, and presentation skills.
- IT Skills: Strong IT skills.
- Workload Management: Ability to manage your own workload and work on your own initiative.
- Delegation and Leadership: Ability to effectively manage workload and delegate work where necessary to direct reports.
- Adaptability: Ability to work in and adapt to a rapidly changing environment.
- Challenging Poor Standards: Comfortable challenging poor standards or behaviour and developing a change management plan as necessary.
- Stakeholder Management: Ability to work cooperatively with other stakeholders to complete tasks and implement process improvements.
- AIWFM Qualification: AIWFM qualification (or similar) level 4 or above.
- IOSH Qualification: IOSH Level 3 Managing Safely.
- 3rd Party Service Provider Experience: Experience working as a 3rd party service provider to clients.
