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Customer Account Manager
2 months ago
DB Charles Recruitment Limited is seeking a highly skilled and motivated Customer Account Manager to join our team. As a key member of our sales and customer service department, you will be responsible for managing existing accounts and providing exceptional customer service to drive business growth.
Key Responsibilities- Manage a portfolio of existing accounts to ensure customer satisfaction and retention
- Develop and implement sales strategies to drive revenue growth and expand customer relationships
- Provide exceptional customer service through proactive communication and issue resolution
- Collaborate with internal teams to ensure seamless customer experience
- Stay up-to-date with industry trends and competitor activity to inform sales strategies
- Proven experience in account management and customer service
- Strong sales and negotiation skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Highly organized and detail-oriented with a strong focus on customer satisfaction
- A competitive salary ranging from £24,500 to £27,000 per annum
- A comprehensive benefits package including 22 days annual leave plus bank holidays, increasing to 25 days through length of service
- Hybrid working arrangements to ensure work-life balance
- A company pension and healthcare scheme
- Opportunities for professional development and career growth
