Account Manager
2 days ago
This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high-performing team.
Key Responsibilities:
- Lead and develop a high-performing team of Sales Associates to achieve sales, customer service and operational targets.
- Develop and execute a business plan to drive sales growth and customer engagement.
- Provide inspirational, authentic and personalized customer service to drive customer loyalty and retention.
- Manage inventory, facilities and cash reconciliation to ensure efficient store operations.
- Collaborate with cross-functional teams to drive business results and achieve company goals.
Requirements:
- Proven retail management/assistant retail management experience preferably within cosmetics.
- Ability to provide inspirational, authentic and personalized customer service.
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
- Previous retail operations experience including inventory and facilities management and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience of creating and executing in-store events.
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft office.
About Aveda: Aveda is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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