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Customer Service Specialist
2 months ago
Role Summary
We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Folkestone, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.
Key Responsibilities
- Customer Service: Greet and assist customers with product selection, provide product knowledge and advice, and ensure a positive shopping experience.
- Store Operations: Maintain the store's visual presentation, stock levels, and ensure a clean and tidy store environment.
- Sales and Inventory: Operate the cash register, handle transactions, and assist with stock replenishment and inventory checks.
- Team Collaboration: Work collaboratively with the store team to achieve sales targets and provide excellent customer service.
Requirements
- Previous Experience: Previous experience in retail or customer service is desirable.
- Communication Skills: Excellent communication and interpersonal skills are essential for this role.
- Flexibility: Flexibility to work weekends, evenings, and holidays is required.
- Basic IT Skills: Basic IT skills for till and stock management systems are necessary.
Benefits
- Competitive Salary: Competitive hourly wage and sales incentives.
- Employee Discounts: Employee discounts on store products.
- Training and Development: Training and development opportunities to grow within the company.
- Supportive Team Environment: Friendly and supportive team environment.
How to Apply
If you are passionate about retail and customer service, please send your CV to become a part of our dynamic team in Folkestone.