Service Excellence Specialist

1 month ago


Folkestone, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Service Excellence Specialist at beBee Professionals, you will be responsible for delivering exceptional customer service and support. The ideal candidate will possess a strong ability to communicate effectively, both verbally and in writing, and will be able to work independently as well as part of a team.

Key Responsibilities:

  • Handle incoming calls, emails, and chat queries from customers.
  • Provide accurate information regarding products and services.
  • Resolve customer issues efficiently and escalate when necessary.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.


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