Customer Service Representative

2 weeks ago


Folkestone, Kent, United Kingdom Halfords Full time

We are seeking a talented Customer Service Representative to join our team at Halfords. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that every customer leaves our store feeling valued and satisfied.



Key Responsibilities:


  1. Provide world-class customer service, responding to customer inquiries and resolving any issues in a timely and professional manner
  2. Work closely with the sales team to achieve sales targets and drive business growth
  3. Develop and maintain a strong knowledge of our products and services, including their features and benefits
  4. Participate in sales training and development programs to stay up-to-date on the latest products and services
  5. Contribute to a positive and inclusive store environment, promoting a culture of collaboration and teamwork


What We Offer:


  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Discounts on Halfords products and services
  • Employee wellness program
  • Trade Price Bike Scheme
  • Share Save scheme
  • Cycle to Work scheme
  • Wagestream
  • Health Cash Plan


If you are a driven and customer-focused individual with a passion for sales and customer service, we would love to hear from you.



Please submit your application, including your resume and a cover letter, to [insert contact information].



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