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Job Overview
We are seeking a highly motivated and results-driven Sales Executive to join our team at Keepmoat Homes. As a Sales Executive, you will play a crucial role in providing exceptional customer service and driving sales growth in our South Midlands region.
Key Responsibilities
- Provide a professional service to all customers and potential customers, with the aim of achieving sales and financial targets on allocated developments.
- Support customers through the buying process, both in person at the sales complex and via telephone and email.
- Maintain contact with customers through updates on promotions and keep existing customers informed on all aspects of build, sales, and progression.
- Ensure standard follow-up procedures are adhered to and respond to all customer complaints and issues.
- Work closely with the Sales Manager to ensure targets are met, sales are closed, and deposits are taken within set guidelines.
- Collaborate with third parties such as banks, solicitors, and estate agents to progress each sale through to completion in a timely manner.
- Open the show home, organize the presentation of the Sales Information Centre, Show Home, and Landscaping, including signage and cleanliness.
Requirements
- Proven experience working in a similar position using sales and negotiation skills to build relationships with customers.
- Strong initiative, drive, and enthusiasm to work with Centre of Excellence guidelines.
- Excellent communication skills and the ability to interact with different types of people.
- A straightforward approach, honest, open, and friendly with customers.
- Open-minded, flexible, and creative with a progressive mindset and ability to see the bigger picture.
Why Work for Keepmoat Homes?
- Competitive rates of pay and regular pay reviews.
- Bonus scheme linked to team and company performance.
- Special offers and discounts for staff, including holidays, health club memberships, and days out.
- Trust and development opportunities to progress your career.
Our Values
- Straightforward - We get the job done in the most efficient and effective way, being friendly, open, and honest.
- Collaborative - We work together in partnership to deliver the best customer experience, with partnership working key to our business.
- Passionate - We care about what we do, putting pride and energy into delivering results.
- Creative - We are proactive, flexible, and resourceful, listening, learning, and delivering solutions tailored to our customers' needs.
