Duty Manager

3 weeks ago


Woking, Surrey, United Kingdom SSP Group Full time

About SSP Group

SSP Group is a leading operator of food and beverage brands in travel locations worldwide. We partner with over 500 brands, from our own creations like Upper Crust, Millie's Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

The Role: Duty Manager

As a Duty Manager, you will play a vital role in ensuring the smooth operation of our food and beverage unit at Woking Station. You will be responsible for leading and motivating your team to deliver exceptional customer service and maintain high standards of quality and cleanliness.

Your Responsibilities
  • Provide outstanding customer service and create a welcoming atmosphere for all guests.
  • Supervise and support your team, ensuring they are well-trained and motivated to deliver exceptional service.
  • Manage the day-to-day operations of the unit, including opening and closing procedures, stock management, and cash handling.
  • Ensure compliance with all health and safety regulations and company policies.
  • Identify opportunities for improvement and implement solutions to enhance operational efficiency.
What We Offer

We offer a competitive salary and benefits package, including:

  • A generous employee discount on our food and beverage offerings.
  • Opportunities for career development and progression within the company.
  • A supportive and inclusive work environment.

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