Client Services Coordinator

4 weeks ago

Bracknell, Bracknell Forest, United Kingdom Berkshire Healthcare Foundation Trust Full time

Position Overview

As a vital member of the Booking Administration team within the Berkshire Healthcare NHS Talking Therapies Administration Team, you will play a key role in ensuring seamless operations. A background in a fast-paced office or customer service setting is crucial for success in this position.

Exceptional communication and telephone skills are essential to maintain high standards of interaction with all stakeholders, including referrers, callers, and clients.

This position offers a hybrid working model, allowing for both remote and on-site work. Flexibility to travel to various locations may be necessary.

Our operational hours are from 8am to 8pm, Monday to Friday, with team shifts distributed across three patterns: 8am - 4pm, 10am - 6pm, and 12pm - 8pm.

Key Responsibilities

  • Serve as the primary point of contact for all clients utilizing Talking Therapies, delivering outstanding customer service by addressing daily inquiries and resolving issues as they arise.
  • Collaborate with clinicians to ensure a robust and efficient administrative support system for the Talking Therapies clinical team, facilitating timely resolution of queries and tasks.
  • Accurately input client data to meet established data standards and ensure timely processing.
  • Work collaboratively within a team and independently to achieve administrative targets and objectives.

About Berkshire Healthcare

Berkshire Healthcare NHS Foundation Trust is a leading provider of specialized mental health and community health services, recognized for excellence by the CQC. We are dedicated to delivering the highest quality care to individuals across Berkshire.

We embrace diversity and are proud to be recognized as a Stonewall Top 100 Employer. Our commitment to fostering an inclusive workplace ensures that all employees are supported by a friendly and professional team.

Our core values include:

  • Prioritizing care for our clients and community
  • Delivering safe and high-quality services
  • Collaborating to develop innovative solutions

We invite individuals who resonate with these values to consider joining our team.

Benefits of Employment

  • Flexible working arrangements to promote work-life balance
  • 27 days of annual leave, increasing with service, plus options to buy and sell leave
  • Comprehensive NHS pension scheme
  • Opportunities for professional development and learning
  • 'Cycle to Work' and car leasing programs, including electric vehicle options
  • Access to various wellbeing resources and services
  • Discounts at numerous popular retailers and dining establishments
  • Staff networks supporting diversity, equality, and community
  • Generous parental leave policies
  • Free parking at Trust locations

Application Process

We encourage candidates who align with our values to apply for this position. For further details regarding the role, please refer to the attached job description and person specification. We recommend reviewing how your qualifications meet the criteria outlined in the person specification and addressing these points in your supporting statement.

If you are passionate about providing exceptional care and support, we welcome your interest in joining Berkshire Healthcare.

We are committed to equal opportunities and encourage applications from all community sectors, ensuring reasonable adjustments for disabled applicants as needed.

  • Client Service Coordinator

    2 days ago

    Bracknell, Bracknell Forest, United Kingdom Evelyn Partners Full time

    About the RoleWe are seeking an ambitious and detail-oriented individual to join our Financial Planning team at Evelyn Partners as a Client Administrator. This role will provide full administrative support to Financial Planners and involve building relationships with clients to deliver a positive and sleek client experience.Key ResponsibilitiesWork closely...

  • Client Service Coordinator

    2 days ago

    Bracknell, Bracknell Forest, United Kingdom Evelyn Partners Full time

    About the RoleWe are seeking an ambitious and detail-oriented individual to join our Financial Planning team at Evelyn Partners as a Client Administrator. This role will provide full administrative support to Financial Planners and involve building relationships with clients to deliver a positive and sleek client experience.Key ResponsibilitiesWork closely...

  • Client Service Coordinator

    6 days ago

    Bracknell, Bracknell Forest, United Kingdom Evelyn Partners Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Financial Planning team at Evelyn Partners as a Client Administrator. This role will provide full administrative support to our Financial Planners, while also building relationships with clients to deliver a positive and seamless client experience.Key...

  • Client Service Coordinator

    6 days ago

    Bracknell, Bracknell Forest, United Kingdom Evelyn Partners Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Financial Planning team at Evelyn Partners as a Client Administrator. This role will provide full administrative support to our Financial Planners, while also building relationships with clients to deliver a positive and seamless client experience.Key...

  • Client Service Coordinator

    7 days ago

    Bracknell, Bracknell Forest, United Kingdom The Recruiters Room Full time

    Our Client is seeking Graduates who can demonstrate the ability to learn in a fast-paced environment and have an excellent work ethic.The company is an Asset Management business, providing an outsourced service to companies. This team supports clients throughout the selling process of their assets by acting on their behalf and ensuring they achieve the best...

  • Client Service Manager

    6 days ago

    Bracknell, Bracknell Forest, United Kingdom Circana Full time

    About the RoleThe Client Service Executive is a key member of our UK Client Service Team, responsible for delivering exceptional client service and ensuring high levels of client satisfaction.Main ResponsibilitiesDeliver and manage excellent client service to maintain high levels of client satisfactionUpdate and deliver databases and reports to clients...

  • Client Service Manager

    6 days ago

    Bracknell, Bracknell Forest, United Kingdom Circana Full time

    About the RoleThe Client Service Executive is a key member of our UK Client Service Team, responsible for delivering exceptional client service and ensuring high levels of client satisfaction.Main ResponsibilitiesDeliver and manage excellent client service to maintain high levels of client satisfactionUpdate and deliver databases and reports to clients...

  • Client Service Manager

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Circana Full time

    About the RoleWe are seeking a highly motivated and organized Client Service Executive to join our UK Client Service Team. As a key member of our Operations department, you will be responsible for delivering exceptional client service and ensuring high levels of client satisfaction.Main ResponsibilitiesDeliver and manage excellent client service to maintain...

  • Client Service Manager

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom Circana Full time

    About the RoleWe are seeking a highly motivated and organized Client Service Executive to join our UK Client Service Team. As a Client Service Executive, you will be responsible for delivering exceptional client service, managing client relationships, and ensuring high levels of client satisfaction.Key ResponsibilitiesClient Service Delivery: Deliver and...

  • Client Service Manager

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom Circana Full time

    About the RoleWe are seeking a highly motivated and organized Client Service Executive to join our UK Client Service Team. As a Client Service Executive, you will be responsible for delivering exceptional client service, managing client relationships, and ensuring high levels of client satisfaction.Key ResponsibilitiesClient Service Delivery: Deliver and...

  • Client Engagement Coordinator

    4 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Circana Full time

    Join Us in Driving Success Together Circana (formerly IRI and NPD) stands as the premier consultant on the intricacies of consumer behavior. Leveraging unmatched technology, sophisticated analytics, cross-industry data, and profound expertise, we deliver insights that empower nearly 7,000 of the world's foremost brands and retailers to take decisive...

  • Lead Service Coordinator

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom Brook Street UK Full time

    Job Overview**Job Title:** Lead Service Coordinator**Job Type:** Full-time**Industry:** Non-profit**Location:** Bracknell**Salary:** £28,000pa**Hours:** 36 hours per week**Job Description:We are seeking a highly skilled and experienced Lead Service Coordinator to join our team at Brook Street UK.The successful candidate will be responsible for coordinating...

  • Lead Service Coordinator

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom Brook Street UK Full time

    Job Overview**Job Title:** Lead Service Coordinator**Job Type:** Full-time**Industry:** Non-profit**Location:** Bracknell**Salary:** £28,000pa**Hours:** 36 hours per week**Job Description:We are seeking a highly skilled and experienced Lead Service Coordinator to join our team at Brook Street UK.The successful candidate will be responsible for coordinating...

  • Client Services Administrator

    5 days ago

    Bracknell, Bracknell Forest, United Kingdom GHPC Group Ltd Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team at GHPC Group Ltd. As a key member of our Bracknell office, you will play a crucial role in ensuring the smooth operation of our business.Key ResponsibilitiesManage, coordinate, and prepare electronic project files and documentsProvide general...

  • Client Services Administrator

    5 days ago

    Bracknell, Bracknell Forest, United Kingdom GHPC Group Ltd Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team at GHPC Group Ltd. As a key member of our Bracknell office, you will play a crucial role in ensuring the smooth operation of our business.Key ResponsibilitiesManage, coordinate, and prepare electronic project files and documentsProvide general...

  • Lead Service Coordinator

    6 days ago

    Bracknell, Bracknell Forest, United Kingdom Brook Street UK Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Brook Street UK. As a key member of our organization, you will be responsible for coordinating services and supporting the delivery of high-quality programs for disabled children, young people, and their families.Key Responsibilities:Coordinate and manage...

  • Lead Service Coordinator

    6 days ago

    Bracknell, Bracknell Forest, United Kingdom Brook Street UK Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Brook Street UK. As a key member of our organization, you will be responsible for coordinating services and supporting the delivery of high-quality programs for disabled children, young people, and their families.Key Responsibilities:Coordinate and manage...

  • Client Services Coordinator

    1 week ago

    Bracknell, Bracknell Forest, United Kingdom Allegis Group Full time

    About Allegis GroupAllegis Group is a leading provider of specialized staffing solutions to top-tier clients. Our expertise lies in delivering tailored services that cater to the unique needs of our clients.Job SummaryWe are seeking a highly skilled Onboarding Associate to join our team. As a key member of our client services team, you will be responsible...

  • Care Services Coordinator

    6 days ago

    Bracknell, Bracknell Forest, United Kingdom Prestige Nursing Full time

    Job DescriptionJob Title: Field Care SupervisorLocation: Prestige Nursing & CareSalary: £23,100paHours: Monday to Friday, 9am-5pm. Full-Time with on-call responsibility and flexibility required to support the needs of the businessBenefits:Competitive salary28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days...

  • Financial Services Coordinator

    6 days ago

    Bracknell, Bracknell Forest, United Kingdom CRA GROUP LIMITED Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Financial Services Coordinator to join our team at CRA GROUP LIMITED.Key Responsibilities:Assist with financial services and general support, including reporting, creating journals, budget movements, coding corrections, and reconciliation.Investigate general financial queries, including...