Medical Cannabis Prescription Coordinator

4 weeks ago

Reading, Reading, United Kingdom Montu Full time
Job Title: Prescription Administrator

Montu is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.

Our mission: improve the lives of millions of people through cannabis therapies. Medical cannabis has already been legalised in more than 50 countries across the world over recent years, unlocking a huge potential for medical, wellness, and ultimately recreational markets. As one of the fastest growing businesses in the industry, Montu is now actively looking to expand the team to take the company to the next level in the UK.

Role Description

The role of the Prescription Administrator is onsite at our Reading office and sits within the operations team. The role requires a dynamic and patient-centric individual who wants to help Montu patients and clinicians get the best out of the service. The candidate will be part of the UK founding team and help establish the operations and patient-facing team.

Responsibilities

  • Answer patient queries by telephone and email
  • Maintain patients' electronic health records
  • Maintain full and accurate record of prescriptions
  • Work closely with the pharmacy and clinical teams to ensure smooth dispensing and delivery of medication to patients
  • Update patients with any changes in their prescription
  • Work with partner pharmacies to ensure prescriptions sent externally are delivered and dispensed correctly
  • Support operational and clinical recruitment and onboarding
  • Collate feedback and liaise with Head of Governance on complaints and compliments
  • Report Incidents and significant events and liaise with Head of Governance on Incident and Significant events
  • Support clinicians working in the service with operational queries
  • Liaise with product and tech support team on technical issues
  • Work closely with line manager and wider team on service improvement
  • Attend work-related meetings as required
  • Maintain all mandatory training and familiarity with company policies and SOPs
  • Shift-based and flexible working may be required from time to time

Requirements

  • 2+ years of work experience
  • Working in a healthcare environment advantageous but not essential
  • Excellent attention to detail
  • Good understanding of working in a highly regulated industry and following policies and SOPs
  • High level of IT proficiency
  • Ability to work under pressure

Benefits

  • 30 days holiday plus bank holidays pro rata
  • Join our generous pension scheme and the employer will match contributions up to 5%
  • Avail Paternity or Maternity benefit which are in line with the statutory scheme
  • Opportunities to work on cross-team projects and represent Montu at events such as awards, trade shows, and fairs
  • Cycle to work scheme

  • Medical Cannabis Administrator

    4 weeks ago

    Reading, Reading, United Kingdom Montu Full time

    About MontuMontu is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.Our MissionOur mission is to improve the lives of millions of people through cannabis therapies. Medical...

  • Medical Cannabis Administrator

    4 weeks ago

    Reading, Reading, United Kingdom Montu Full time

    About MontuMontu is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.Our MissionOur mission is to improve the lives of millions of people through cannabis therapies. Medical...

  • Medical Cannabis Therapist

    1 week ago

    Reading, Reading, United Kingdom Montu Full time

    Job Title: Prescription AdministratorMontu is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.As a Prescription Administrator, you will be onsite at our Reading office and...

  • Medical Cannabis Administrator

    1 month ago

    Reading, Reading, United Kingdom Montu Full time

    {"title": "Prescription Administrator", "description": "Role OverviewMontu is a leading cannabis company with operations in Europe and Asia-Pacific, facilitating access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.We are seeking a dynamic and patient-centric...

  • Medical Cannabis Administrator

    1 month ago

    Reading, Reading, United Kingdom Montu Full time

    {"title": "Prescription Administrator", "description": "Role OverviewMontu is a leading cannabis company with operations in Europe and Asia-Pacific, facilitating access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.We are seeking a dynamic and patient-centric...

  • Prescription Administrator

    4 days ago

    Reading, Reading, United Kingdom Montu Full time

    Job DescriptionMontu is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.Our mission is to improve the lives of millions of people through cannabis therapies. Medical...

  • Pharmacy Technician

    2 months ago

    Reading, Reading, United Kingdom Montu UK Full time

    Job Title: Pharmacy Technician - Medical Cannabis SpecialistCompany: Montu UKLocation: UKJob Type: Full-timeAbout Us:Montu UK is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis...

  • Pharmacy Technician

    2 months ago

    Reading, Reading, United Kingdom Montu UK Full time

    Job Title: Pharmacy Technician - Medical Cannabis SpecialistCompany: Montu UKLocation: UKJob Type: Full-timeAbout Us:Montu UK is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis...

  • Medical Cannabis Dispensary Technician

    2 months ago

    Reading, Reading, United Kingdom Montu UK Full time

    About the RoleMontu UK is a leading cannabis company with operations in Europe and Asia-Pacific. They facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.As a Pharmacy Technician, you will be working alongside specialist Clinical Pharmacists to make...

  • Medical Cannabis Dispensary Technician

    2 months ago

    Reading, Reading, United Kingdom Montu UK Full time

    About the RoleMontu UK is a leading cannabis company with operations in Europe and Asia-Pacific. They facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.As a Pharmacy Technician, you will be working alongside specialist Clinical Pharmacists to make...

  • Pharmacy Dispenser

    2 months ago

    Reading, Reading, United Kingdom Montu UK Full time

    Job SummaryMontu UK is a leading cannabis company with operations in Europe and Asia-Pacific, facilitating access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care. Our mission is to improve the lives of millions of people through cannabis therapies.About the RoleWe...

  • Pharmacy Dispenser

    2 months ago

    Reading, Reading, United Kingdom Montu UK Full time

    Job SummaryMontu UK is a leading cannabis company with operations in Europe and Asia-Pacific, facilitating access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care. Our mission is to improve the lives of millions of people through cannabis therapies.About the RoleWe...

  • Pharmacy Technician

    1 week ago

    Reading, Reading, United Kingdom Montu UK Full time

    Job Title: Pharmacy TechnicianMontu UK is a leading cannabis company with operations in Europe, facilitating access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.As a Pharmacy Technician, you will support the supply of CMBP in a specialist Private pharmacy,...

  • Prescription Administrator

    4 weeks ago

    Reading, Reading, United Kingdom Montu Full time

    Job Title: Prescription AdministratorMontu is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.As a Prescription Administrator, you will be part of the UK founding team and...

  • Prescription Administrator

    4 weeks ago

    Reading, Reading, United Kingdom Montu Full time

    Job Title: Prescription AdministratorMontu is a leading cannabis company with operations in Europe and Asia-Pacific. We facilitate access to cannabis through locally integrated ecosystems that streamline the patient experience from end-to-end and set new standards in Cannabis Care.As a Prescription Administrator, you will be part of the UK founding team and...

  • Medical Cannabis Operations Coordinator

    2 months ago

    Reading, Reading, United Kingdom Montu Full time

    About the RoleThe Prescription Administrator will be an integral part of our operations team at Montu, a leading cannabis company with a presence in Europe and Asia-Pacific. This role requires a dynamic and patient-centric individual who can help our patients and clinicians get the best out of our service.**Key Responsibilities:**Provide exceptional patient...

  • Medical Cannabis Operations Coordinator

    2 months ago

    Reading, Reading, United Kingdom Montu Full time

    About the RoleThe Prescription Administrator will be an integral part of our operations team at Montu, a leading cannabis company with a presence in Europe and Asia-Pacific. This role requires a dynamic and patient-centric individual who can help our patients and clinicians get the best out of our service.**Key Responsibilities:**Provide exceptional patient...

  • Prescription Administrator

    1 week ago

    Reading, Reading, United Kingdom Montu Full time

    Role OverviewThe Prescription Administrator will play a crucial role in supporting the operations team at Montu's Reading office. This dynamic and patient-centric individual will be responsible for ensuring seamless patient experiences, working closely with clinicians and pharmacy teams to facilitate smooth dispensing and delivery of medication.This is an...

  • Clinical Pharmacist

    1 month ago

    Reading, Reading, United Kingdom Montu UK Full time £60,000 - £65,000

    About the RoleWe are seeking a highly motivated and experienced Clinical Pharmacist to join our team at Montu UK. As a Clinical Pharmacist, you will play a pivotal role in improving the quality of care and operational efficiencies in our cannabis therapies service.Key ResponsibilitiesInitial consultations with patients to validate medical history and...

  • Clinical Pharmacist

    1 month ago

    Reading, Reading, United Kingdom Montu UK Full time £60,000 - £65,000

    About the RoleWe are seeking a highly motivated and experienced Clinical Pharmacist to join our team at Montu UK. As a Clinical Pharmacist, you will play a pivotal role in improving the quality of care and operational efficiencies in our cannabis therapies service.Key ResponsibilitiesInitial consultations with patients to validate medical history and...