Claims Management Leader
4 weeks ago
We are seeking an individual who can motivate their team to achieve exceptional results and foster effective communication.
Are you capable of providing mentorship, coaching, and support to your team, helping them reach their full potential?
Do you possess the skills to analyze and interpret data, utilizing it to inform decisions and drive improvements?
You should be adept at recognizing areas for enhancement and questioning existing processes to innovate our systems for the future. We require you to cultivate and develop our future talent while collaborating with a leadership team to secure optimal outcomes for both our employees and clients.
Overview of the Role:
You will lead a team of claims professionals and serve as a role model to uphold customer service excellence, ensure favorable customer outcomes, and enhance performance metrics. You will supervise the team's operations and reporting to upper management, leveraging practical and technical expertise to manage a claims portfolio efficiently.
Desired Skills and Experience:
Exceptional written and verbal communication abilities Proven experience in team leadership Strong technical knowledge with a background in Motor or Casualty claims Capacity for open and transparent discussions Demonstrates responsibility, ownership, and accountability while holding others accountableBenefits of this Position:
Our mission - with you today, for a better tomorrow – extends to our colleagues as well. One way we fulfill this commitment is through our investment in your development. We offer a wealth of benefits as an Aviva employee.
Starting salary ranging from £28k to £35k (dependent on location, skills, experience, and qualifications) Bonus potential - 8% (C grade) of annual salary, contingent on your performance and Aviva's overall results. Generous pension plan - Aviva will contribute up to 14%, based on your contributions. 29 days annual leave plus bank holidays, with the option to buy or sell up to 5 additional days Enhance your finances - Up to 40% discount on Aviva products, along with various retailer discounts Up to £1,200 in free Aviva shares annually through our Matching Share Plan and participate in our Save As You Earn scheme Comprehensive supportive policies, including parental and carer's leave Flexible benefits tailored to your needs, including sustainability options like cycle to work Make a positive impact, engage with our Aviva Communities, and utilize your 3 paid volunteering days to assist others We prioritize your wellbeing with extensive support and resourcesExplore further to discover more. Use a salary calculator to assess your total Aviva Reward.
Aviva's Commitment to Inclusion:
We embrace diversity and welcome all applicants – we encourage submissions from individuals with varied backgrounds and experiences.
Feeling excited but uncertain about meeting every requirement - research indicates that women, in particular, may feel this way, so regardless of gender, consider applying, and if you're in a job share, feel free to apply as a pair.
We offer flexible locations, hours, and working arrangements to accommodate our customers, business needs, and your preferences. The majority of our employees engage in smart working – spending approximately 50% of their time in our offices weekly - blending the advantages of flexibility with collaborative time with colleagues.
Our employees affirm that we provide an excellent company culture and an outstanding employee experience. In fact, we are officially recognized as a Great Place to Work.
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