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Household Claims Operations Manager
3 months ago
Position Overview:
As a pivotal figure in our organization, you will assume the role of Household Claims Team Manager. This position is tailored for individuals currently operating as Senior Technical Household or Property Claims Handlers who are eager to transition into a managerial capacity.
Your Responsibilities:
- Lead and inspire a team of skilled desk adjusters, leveraging your extensive knowledge of household and property claims.
- Utilize your technical expertise to enhance customer experiences and streamline processes, fostering an environment of autonomy and innovation.
- Engage proactively with suppliers, ensuring that service standards are met and that any discrepancies are addressed effectively.
What We Offer:
This role provides the unique opportunity to work remotely while enjoying the flexibility to propose and implement process improvements that can be executed swiftly, often within a day. Your contributions will be valued, and your voice will resonate within the organization.
Ideal Candidate:
The successful candidate will possess a strong understanding of building materials and scopes, enabling them to navigate challenges with confidence. You will be a decisive leader, unafraid to challenge the status quo and advocate for your team.
We look forward to welcoming a dynamic individual who is ready to make a significant impact in the realm of household claims management.
