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Right Now Group is seeking an experienced Export Operator to work with our busy client based in Heathrow.
Key Responsibilities:
- Provide comprehensive documentation of exports from start to finish.
- Monitor and manage multiple shared mailboxes to ensure seamless communication.
- Collaborate with airlines and handling agents to arrange shipments and bookings.
- Process costing and invoicing for operational finance.
- Send pre-alerts to customers and network stakeholders.
- Ensure all documents are complete and prepared for secure cargo handover.
- Comply with HMRC regulations regarding customs entries.
Requirements:
- Minimum three years of experience in freight forwarding.
- Proven knowledge of the air industry and customer requirements.
- Ability to make informed decisions aligned with company standards.
- Customs knowledge is essential.
- Excellent customer service skills.
- Flexibility and adaptability are crucial.
- Ability to work well under pressure.