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Retail Services Coordinator
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Retail Operations Coordinator
2 months ago
Retail Services Administrator
The Prax Group is a prominent British multinational entity specializing in refining, storage, distribution, and sales of crude oil, petroleum products, and biofuels, with its headquarters in London. Our commitment is to conduct our operations responsibly, embedding excellence, integrity, and philanthropy into the core of our business practices.
About the Team
You will be integrated into a high-performing team dedicated to supporting you in mastering your responsibilities while sharing their expertise. Teamwork is a fundamental value at PRAX, and we take pride in fostering a positive culture that promotes success and collaboration, with everyone striving towards common objectives. PRAX is a rewarding workplace where your efforts will be acknowledged and appreciated.
We are currently seeking to fill the position of Retail Services Administrator.
Key Responsibilities
- Act as the primary contact for any cash collection inquiries across all retail locations.
- Manage consumable orders on a monthly schedule.
- Oversee Store IQ reports and associated functions.
- Generate precise weekly and monthly reports for site and management utilization.
- Conduct weekly and monthly reconciliations of wet stock, ensuring precision.
- Promptly acknowledge and respond to all customer communications, coordinating with other departments as needed.
- Handle incoming telephone calls within the Retail team and direct them to the relevant team member.
- Address and resolve any concerns raised by retail locations.
- Compile data for pertinent reports, identifying trends and ensuring recovery of funds.
- Provide ad-hoc support to the retail maintenance team.
- Offer additional assistance within the Retail team as required.
- Manage uniform orders for associated brands.
- Perform administrative duties related to operational activities.
Qualifications & Experience
- Experience in a retail setting.
- Strong data entry capabilities.
- Proficient in Microsoft Office suite.
Personal Skills/Attributes Required:
- Self-driven and proactive.
- High level of accuracy and attention to detail.
- Ability to learn specialized systems relevant to the organization.
- Excellent verbal and written communication skills.
