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Service Controller

2 months ago

Jarrow, South Tyneside, United Kingdom Counter Terrorism Policing Full time
About the Role

We are seeking a highly skilled Service Controller to join our team at Counter Terrorism Policing. As a key member of our fleet management team, you will be responsible for ensuring the smooth operation of our emergency vehicles, including breakdown recovery, maintenance, and repair.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Schedule and manage bookings for vehicle maintenance and repair.
  • Collaborate with internal and external stakeholders to allocate and manage work efficiently.
  • Validate jobs to ensure accuracy of information and identify potential compliance risks.
  • Develop relationships with customers and suppliers to improve trust and transparency.
  • Identify opportunities to reduce vehicle downtime and business costs.
  • Support contact centre targets and work within service level agreements.
About Us

Counter Terrorism Policing is a leading organization in the field of counter-terrorism. We are committed to making a positive impact on our community and are seeking talented individuals to join our team.

What We Offer

We offer a competitive salary of £25,813 per year, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about fleet management, we encourage you to apply for this exciting opportunity.