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Lead Client Relationship Manager – London – Marsh McLennan

2 months ago


London, Greater London, United Kingdom Marsh McLennan Companies Full time

Senior Client Relationship Manager Position in London

We are in search of a seasoned Client Relationship Manager to manage a diverse portfolio of both local and global clients at Marsh McLennan in London. This role is pivotal in ensuring client satisfaction and success.

Key Responsibilities:

  • Establish and nurture robust relationships with clients
  • Comprehend client goals and the needs of stakeholders
  • Guarantee client success through our cutting-edge solutions
  • Identify potential risks and implement proactive strategies
  • Enhance client retention and drive profitability
  • Collaborate with internal departments to provide exceptional client support
  • Engage in marketing initiatives and communications
  • Explore opportunities for upselling and cross-selling
  • Conduct business review sessions and collect client feedback

Qualifications:

  • Previous experience in a Client Relationship Manager role
  • Experience in the Technology or Employee Benefits sectors
  • Outstanding communication and presentation abilities
  • Driven and self-directed

About Marsh McLennan:

Marsh McLennan is a leading global firm specializing in employee benefits and wellness solutions. Be part of a dedicated team focused on positively influencing the lives of individuals.