Kiehl's Counter Manager

2 days ago

Kingston upon Thames, Greater London, United Kingdom L'Oréal Full time
About the Role

As a Kiehl's Counter Manager, you will be part of an expert team driving brand awareness and sales while making each of our customers feel special every day.

Key Responsibilities
  • Develop and coach the team on counter to perform at the best of their ability and work on their personal development.
  • Experience delivering on counter events as well as the initiative to create events to drive your business in the community and store.
  • Identify business strengths at store level and use initiative to coordinate with retail and training team for actions to maximise selling opportunities.
  • Devise retention strategies for the individuals on counter.
  • Develop positive relationships with department store floor managers and head office.
  • Be a brand ambassador with your attitude, eventing and on-brand grooming.
  • Convey passion and master storytelling to our clients
  • Connect with our clients by providing good solutions and after sales/clienteling.
What We Offer

Working with us, you will be at the heart of our ambition to win over another billion consumers and offer the best in beauty to everyone on the planet. You'll have the opportunity to learn new skills through our unique training and development programmes, as well as receiving a competitive salary package and excellent benefits, including amazing discounts across the L'Oréal portfolio.

Our Values

We take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.

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