Senior IT Support Specialist

7 days ago


Bristol, Bristol, United Kingdom Searchability® Full time £30,000 - £40,000
Job Description

Company Overview

Searchability is a leading MSP seeking to expand its team with a skilled IT Support Specialist. As a company, we offer a dynamic work environment, opportunities for professional growth, and a comprehensive benefits package.

Job Summary

We are looking for an experienced IT Support Specialist to provide technical assistance to clients, uphold service management and quality management principles, and contribute to the success of our team.

Key Responsibilities

  • Provide technical support to clients via various communication channels.
  • Uphold service management and quality management principles to ensure exceptional customer experience.
  • Work collaboratively with the team to resolve technical issues and improve service delivery.
  • Stay up-to-date with industry trends and best practices to enhance technical skills and knowledge.

Requirements

  • Minimum 2 years of experience in 2nd/3rd Line IT Support.
  • Strong technical skills, including Azure, Active Directory, Office 365, Virtualisation, Windows Server, and Networking.
  • IT Support experience at minimum 2nd Line level.
  • Hold industry-based IT certification.

What We Offer

  • A dynamic work environment with opportunities for professional growth and development.
  • A comprehensive benefits package, including [insert benefits].
  • The chance to work with a leading MSP and contribute to the success of our team.


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