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Sales Representative

2 months ago


Penzance, Cornwall, United Kingdom Vistry Group Full time
About the Role

We are seeking a highly motivated and experienced Sales Consultant to join our team at Vistry Group. As a Sales Consultant, you will be responsible for driving sales growth and delivering exceptional customer experiences across our portfolio of brands.

Key Responsibilities
  • Proactively seek out prospective sales opportunities and follow up with leads to optimize business outcomes.
  • Create and deliver engaging sales pitches and tours of our show homes and developments.
  • Negotiate with customers to ensure the best sales outcomes for the business.
  • Utilize technology to innovate and generate sales across our hub environment and in varying economic conditions.
  • Effectively manage appointments with pre-booked customers, ensuring timely and effective interactions.
  • Maintain detailed knowledge of build progress, plot availability, and upcoming developments through effective communication with our Build Managers and teams.
  • Proactively manage and follow the sales process and customer journey, ensuring every customer contact is recorded on our CRM system and in line with GDPR.
  • Implement our continuous drive to deliver exceptional customer service by advocating the customer journey and consistently exceeding customer expectations.
  • Work collaboratively as a member of the sales team, demonstrating effective team working skills within a 'hub' environment.
  • Deal with customers in a polite, friendly, and efficient manner, ensuring they are kept fully and regularly informed of their purchase progress.
  • Respond to cancellations, making every effort to 'save' and renegotiate reservations as necessary.
  • Maintain detailed knowledge of relevant purchase assistance schemes and alternative developments.
  • Conduct competitor analysis as determined by the Sales Manager.
  • Perform daily tasks required for your development, including green space review, presentation, and website review.
  • Take responsibility for all company property and equipment across each site within the specified sales hub.
About Us

Vistry Group is the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do, and our partnership-led approach helps us build sustainable communities where they're needed most.

We're proud of our unmatched portfolio of brands, including Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career.

We're committed to creating a culture that sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.