Employee Relations Specialist
3 weeks ago
Location: Hybrid Poole - at least 3 days a week in the office
We are seeking an experienced Employee Relations Advisor to join our People Services team in Poole. As an Employee Relations Advisor, you will be responsible for providing expert advice and support on all matters related to employee relations, including handling disciplinary actions, grievances, performance management, and workplace investigations.
Key Responsibilities:- Empower managers and leads to deliver exceptional employee experiences by creating and sharing People learning resources, and delivering People training as required.
- Build trusted relationships with all employees to support the alignment of people practices and business priorities and collaborate on People projects.
- Take a commercial approach when dealing with complex employee situations through robust people practices and complying with employment law legislation.
- Work strategically alongside the company goals and changing landscapes to enhance employee experience through improved people practices and policies.
- Provide guidance, advice, and support to managers and leaders in all areas of the employee journey.
- Manage and resolve complex or escalated employee relations cases, including disciplinary actions, grievances, and workplace disputes.
- Advise and support managers on performance management processes, including appraisals, capability assessments, and improvement plans.
- Provide guidance on conflict resolution techniques and promote a culture of open communication.
- Capture and record detailed data, analyze the insights to highlight business opportunities through reports and recommendations.
- Advocate for accessibility and ensure an excellent employee experience from start to end of the employee journey.
- Proven experience in a people management or Employee Relations role in a fast-paced environment, with a strong understanding of UK employment law.
- Experience in handling complex employee relations cases, including grievances, disciplinaries, and performance management.
- Experience in conducting workplace investigations and producing investigation reports.
- Excellent and effective communication skills.
- Coaching skills.
- Self-motivated with the ability to manage own workload and prioritize.
- Maintains HR knowledge and practice through continuous professional development.
- A CIPD (Level 7) qualification or equivalent in Human Resources or a related field is preferred but not required.
- 25 days holiday plus bank holidays.
- 6 months' full pay for parental leave (primary caregiver).
- Enhanced paternity leave.
- Bonus scheme.
- Day off for weekday birthdays.
- Holiday purchase scheme.
- 50% discount on Lush products and spa treatments.
- Cycle to work scheme.
- Discounted rail and bus season tickets.
- Employee assistance programme.
- Financial childcare support on return to work.
- We're 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future, and share in the rewards of success when the company is doing well.
- Support groups, film nights, yoga, meditation sessions, and much more.
Lush is a global cosmetics company that has been driven by innovation and ethics since its establishment in 1995 in Poole, Dorset. We are committed to creating pioneering beauty products that are free from animal testing and over-packaging. Our products are made by hand in our own factories, and we sell them directly to our customers through our own shops and online.
We currently operate in 52 countries with 928 global shops. Our people are the heart and soul of our business, and we are proud to be 10% Employee Owned since 2017. We have offices located in Poole, Dorset, and Soho, London.
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