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Financial Wellbeing Lead

2 months ago

Richmond, Greater London, United Kingdom Citizens Advice Richmond Full time

About the Role:

We are seeking a highly skilled and dedicated individual to join our team at Citizens Advice Richmond as a Financial Wellbeing Lead. In this role, you will be responsible for providing holistic advice and support to households in financial crisis, focusing on income maximisation, managing fuel costs, and reducing indebtedness.

Key Responsibilities:

  • Work alongside volunteer advisers to provide advice and support to households in financial crisis
  • Lead on our Energy Advice Project, providing guidance on managing fuel costs and reducing energy bills
  • Assist clients in applying for grants to help with costs arising from the cost-of-living crisis
  • Develop and implement strategies to reduce debt and improve budgeting and money management skills
  • Collaborate with community-based organisations, such as foodbanks and community centres, to provide outreach services and prevent future or recurring hardship

What We Offer:

We are a friendly and diverse office that supports clients across our community. We offer a range of employee benefits, including generous annual leave, pension contribution, and training opportunities to continue your professional development.