Fitness to Practice Investigator
1 week ago
Job Title: Fitness to Practice Investigator
Job Summary:
Allen Lane is seeking a highly skilled Fitness to Practice Investigator to join our team. As a key member of our professional standards team, you will be responsible for investigating complaints and ensuring that our clients receive the highest level of service.
Key Responsibilities:
- Liaise with Complainants: Establish effective relationships with complainants to gather information and ensure that enquiries can be opened as an S20 complaint.
- Case Planning: Develop and implement case plans for new, less complex cases, documenting key evidence to be obtained as part of the investigation.
- Investigation and Evidence Gathering: Conduct thorough investigations and gather evidence as identified in the case plan.
- Witness Statements: Take witness statements from complainants and other witnesses as required.
- Counsel and Expert Opinion: Instruct counsel and expert opinion as necessary.
- Further Investigation: Identify and arrange further investigation work where required.
- Enquiries and Escalation: Respond to enquiries and escalate as appropriate.
- File Management: Ensure that hardcopy and electronic filing systems are up-to-date.
- Correspondence: Draft correspondence for investigators and investigations managers.
- Administrative Support: Provide efficient and timely administrative support for investigating committee meetings, including preparing and sending IC bundles, sending Microsoft Teams links, and attending to the requirements of committee members.
Essential Criteria:
- Attention to Detail: Highly developed ability to pay close attention to detail and quality assure own and other's work.
- Communication Skills: Well-developed oral communication skills to deal effectively, efficiently, and appropriately with internal and external stakeholders at all levels.
- Judgment and Decision-Making: Sound judgment and decision-making skills.
- Research and Analysis: Ability to research, analyse, summarise, and report on information in a systematic and coherent way, making recommendations for appropriate policy responses supported by clear arguments and evidence.
- Initiative and Responsibility: Ability to work on own initiative and without close supervision, taking personal responsibility for specific projects.
About Allen Lane:
Allen Lane is a leading provider of professional standards services. We are committed to delivering high-quality services to our clients and are seeking a highly skilled Fitness to Practice Investigator to join our team.
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