FM Administrator
3 days ago
About the Role
We are seeking a highly organized and detail-oriented FM Administrator to join our team at Serco. As an FM Administrator, you will play a crucial role in ensuring the smooth operation of our facilities management contract.
Key Responsibilities
- Provide administrative support to the FM Manager and wider contract team
- Operate the FM helpdesk and manage issues logged through the CAFM system
- Support procurement activity, both locally and within the framework provided by the procurement lead
- Generate reports and forecasts based on CAFM system data to inform decision-making
- Work closely with the contract team to ensure seamless operations and maintain accurate asset information within the CAFM system
Requirements
- Effective communication skills, both written and verbal
- Excellent PC skills, with proficiency in Microsoft Office and Excel
- Knowledge of payroll systems and processing
- Knowledge of purchasing systems
- Competent knowledge of CAFM systems, with the ability to become a subject matter expert
- Good analytical and organizational skills
- Self-motivation and ability to manage time and priorities well
- Ability to work weekends when required
- Experience of working to contractual obligations
- Customer-focused approach
What We Offer
- Up to 6% contributory pension scheme
- A company passionate about diversity and inclusion
- The chance to contribute to innovation in the immigration sector
- Serco Benefits package, including discounts on cinema tickets, mobile phone plans, and leisure centre memberships
- Subsidized meals
- Team building days and volunteer opportunities
About Serco
At Serco, we are committed to delivering essential services that touch people's lives. With a diverse UK-wide operations, we offer unrivalled opportunities to learn and develop. Our motivated team will encourage and support you to succeed within a safe and supportive culture.
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