Healthcare Administrative Assistant

4 weeks ago

Bridgnorth, Shropshire, United Kingdom Bridgnorth Medical Practice Full time

Position Overview

We are seeking a dedicated individual to join our team of administrative professionals who assist healthcare providers and management with their daily operations, particularly in managing patient referrals. The ideal candidate will possess strong audio typing abilities, demonstrate effective workload prioritization, and exhibit a proactive work ethic. You will become part of a collaborative team of administrative staff who are committed to supporting each other throughout your onboarding process and beyond.

Key Responsibilities

- Oversee all facets of the healthcare administrative role, including precise audio transcription and meeting documentation.

- Handle both urgent and routine patient referrals through the designated assessment services, ensuring timely processing via the electronic referral system.

- Document minutes during team meetings, distribute them to relevant departments, and take necessary follow-up actions.

- Monitor and address incoming emails, directing them to the appropriate personnel or department as required.

- Respond to tasks or communications sent through the clinical management system on a daily basis.

- Engage in telephone communications with patients, hospitals, NHS organizations, and other healthcare professionals.

- Compile audit data for management upon request.

- Provide support for colleagues during periods of absence due to leave or illness.

- Effectively prioritize tasks to manage workload efficiently.

- Address and act upon messages and tasks from the broader team.

About Our Organization

We are a healthcare practice serving a diverse patient population, supported by a team of healthcare professionals including general practitioners, urgent care practitioners, nurses, and healthcare assistants. Our administrative team plays a vital role in ensuring smooth operations. We foster a positive work environment where team members understand the demands of the role and support one another. Regular team-building activities and social events are part of our culture.

If you believe you would thrive in a collaborative and supportive environment, we encourage you to consider this opportunity.

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