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Senior Retail Sales Associate

2 months ago

Rochester, Medway, United Kingdom Harbor Freight Tools Full time

About the Role:

A Senior Retail Sales Associate is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth. As a leader in our store, you will be empowered to make decisions and take ownership of your work.

Key Responsibilities:

  • Provide outstanding customer service and support to ensure customer satisfaction and loyalty.
  • Manage sales transactions, process returns, and handle customer complaints in a professional and courteous manner.
  • Develop and maintain a deep understanding of our products and services to effectively communicate their value to customers.
  • Collaborate with colleagues to achieve sales targets and promote a positive store environment.
  • Stay up-to-date with company policies, procedures, and product knowledge to provide accurate information to customers.

Requirements:

  • Must be at least 18 years old.
  • Preferred: 1 year experience in retail or customer service.
  • Ability to communicate clearly with customers and colleagues.
  • Open availability with the ability to work evenings, weekends, and holidays.
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.

About Us:

Harbor Freight Tools is a leading national tool retailer with a passion for delivering quality and value to our customers. We offer a comprehensive benefits package, competitive pay, and opportunities for career growth and development.