Floor Manager

2 months ago

Cannock, Staffordshire, United Kingdom Nike Full time
About the Role

We are seeking a highly skilled and experienced Floor Manager to join our team at Nike Cannock. As a key member of our retail operations team, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our customers.

Key Responsibilities
  • Coordinate and motivate a team of sales floor employees to achieve sales targets and provide world-class customer service.
  • Support the management of daily business operations, including inventory management, visual merchandising, and promotional campaigns.
  • Identify and solve problems in partnership with store leadership and ensure the store complies with all Nike standards and guidelines.
  • Develop and implement strategies to drive sales growth and improve customer engagement.
  • Collaborate with cross-functional teams to achieve business objectives and improve overall store performance.
Requirements
  • Four years of customer service and/or retail experience, with at least one year in a Floor Manager function.
  • Proven ability to coach and develop a strong team.
  • Effective communication and leadership skills.
  • Demonstrated ability to apply product sales techniques and drive sales growth.
  • Flexible scheduling and availability to work retail hours, including evenings, weekends, and holidays.
What We Offer
  • A competitive compensation and benefits package.
  • Opportunity for quarterly performance-based bonuses.
  • A supportive team environment that values diversity, equity, and inclusion.
  • A career at a leading sports and fashion brand.
  • Generous employee discounts and a brand-new Nike outfit.

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