Floor Manager

4 weeks ago


Cannock, Staffordshire, United Kingdom Nike Full time

Job Title: Floor Manager

About the Role:

Nike is seeking a skilled Floor Manager to lead our retail store team. As a key member of our store operations, you will be responsible for delivering exceptional consumer service, ensuring a premium brand experience, and driving sales growth.

Key Responsibilities:

  • Lead a team of retail sales associates to achieve sales targets and provide world-class customer service.
  • Coordinate and motivate team members to maintain a high level of product knowledge and visual merchandising standards.
  • Support the management of daily store operations, including inventory management, visual merchandising, and promotional campaigns.
  • Identify and solve problems in partnership with store leadership and ensure the store complies with all Nike standards and guidelines.

Requirements:

  • Four years of customer service and/or retail experience, with at least one year in a Floor Manager function.
  • Ability to coach and develop a strong team.
  • Effective communicator, brand ambassador, and innovative leader.
  • Demonstrated ability to apply product sales techniques.
  • Flexible with scheduling and available to work retail hours (9am - 10pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

What We Offer:

  • One of the best compensation and benefits packages in the industry.
  • Opportunity for quarterly performance-based bonus.
  • A supportive team that values Diversity, Equity & Inclusion.
  • A career at a company at the forefront of the sports and fashion industry.
  • Generous online and in-store employee discounts and a brand-new Nike outfit for you to sport with your teammates on the sales floor.

About Nike:

Nike is a growth company that looks for team members to grow with it. We offer a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

Nike is an Equal Opportunity Employer:

Nike is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.



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