Receptionist - Patient Care Support

2 weeks ago


Birmingham, Birmingham, United Kingdom Hall Green Health Full time

About Hall Green Health

At Hall Green Health, we are dedicated to providing exceptional patient care and fostering a supportive environment for our team. We are seeking a motivated and compassionate Receptionist to join our practice and contribute to the smooth running of our daily operations.

Responsibilities:
  • Ensure the safety and security of patients, staff, and visitors by adhering to established personal security protocols and reporting any potential risks.
  • Proactively identify potential hazards within the workplace and implement safe work practices to mitigate risks.
  • Continuously enhance your knowledge and skills through training programs provided by the practice.
  • Maintain a clean, organized, and hazard-free work environment by adhering to infection control procedures and ensuring proper sanitation.
  • Promptly report any identified potential risks or safety concerns to the appropriate personnel.
  • Strictly adhere to all health and safety policies and guidelines, including fire procedures. Maintain accurate documentation, monitor equipment functionality, and ensure furniture is in good condition within your designated area.
  • Demonstrate a thorough understanding of cold chain principles when handling vaccination deliveries.
Equality and Diversity:

We are committed to promoting equality, diversity, and inclusion. You will:

  • Uphold the rights of patients, carers, and colleagues by interpreting policies and procedures in a manner consistent with current legislation.
  • Treat all individuals with respect, dignity, and consideration for their privacy, needs, beliefs, and circumstances.
  • Create a welcoming and inclusive environment where everyone feels valued and respected.
Personal/Professional Development:

We encourage continuous learning and growth. You will:

  • Actively participate in training programs offered by the practice, including annual performance reviews.
  • Take ownership of your professional development by seeking opportunities for learning and sharing your expertise with colleagues.

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