Customer Service Representative
4 days ago
We are seeking a highly skilled and enthusiastic individual to join our team as a Front of House Manager at TONI&GUY. As a key member of our salon team, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming experience for all clients.
Key Responsibilities:- Ensure all clients receive a warm and authentic TONI&GUY welcome
- Maintain an organized and beautiful Front of House environment
- Ensure all salon orders are completed on time
- Take clients' bills and rebook clients' appointments
- Petty cash and banking
- Be an integral part of the team, available to assist salon staff as needed
- Support our stylists and technicians in building and maintaining a loyal clientele
- Deliver hospitality levels of service to all clients
- Provide a relaxing, professional shampoo experience when necessary
- Ensure unattended clients are taken care of and offer refreshments if requested
- Serve as a brand ambassador for TONI&GUY, ensuring every client receives an authentic, relaxing, and top-tier hairdressing experience
- Starting salary of £12 per hour
- Fully paid training
- 28 days of paid annual leave, including bank holidays
- Regular complimentary Cut & Colour services
- Discounts on retail products
- Staff events
- Access to unparalleled career advancement opportunities on a global scale
We believe that skills, potential, and passion manifest in various forms. At TONI&GUY, we embrace individuality and strive to dismantle barriers. If you are an outgoing individual with a passion for excellent customer service and a love for working in a vibrant salon environment, we would love to hear from you
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