Customer Service Representative

2 days ago

Norwich, Norfolk, United Kingdom Morson Talent Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading technology company

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