Store Operations Manager

3 days ago


Wolverhampton, Wolverhampton, United Kingdom Wentworthjames Full time

Job Overview

We are seeking an experienced Store Operations Manager to oversee the workflow at our facilities. As a key member of the Wentworthjames team, you will be responsible for resolving issues and serving as a link between your team and senior management.

Key Responsibilities

  1. Performance Management

Set goals for performance and deadlines in alignment with company plans and vision, and communicate them to team members.

Employee Productivity

Monitor employee productivity and provide constructive feedback and coaching to ensure optimal performance.

Issue Resolution

Receive and resolve complaints and problems in a timely and professional manner.

Communication

Act as a liaison between senior management and employees, ensuring seamless communication and information exchange.

Reporting and Analysis

Prepare and submit performance reports and delivery KPIs, as well as participate in the morning review.

Compliance and Governance

Ensure adherence to legal and company policies and procedures, and take disciplinary actions when necessary.

Health and Safety

Enforce all H&S policies and procedures to maintain a safe working environment.

Industry Knowledge

Familiarity with company policies, procedures, and legal guidelines related to the press industry is essential.

Leadership and Management

Strong people management skills and the ability to lead by example are crucial for success in this role.

Technical Skills

Good knowledge of MS Office is required, and a diploma or certificate in first-line management or a relevant field would be an advantage.

What We Offer

As a Store Operations Manager at Wentworthjames, you will enjoy a competitive salary of circa £45,000, plus bonus, and a comprehensive benefits package, including 25 days' holiday + Bank Holidays + Pension + Comprehensive Training + Potential Career Progression.

Working Hours

35 hours per week, Monday to Thursday, 7am-3pm.


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