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Customer Service Representative

2 months ago


Epsom, Surrey, United Kingdom Kenneth Brian Associates Limited Full time

{"h1":"Customer Service Advisor Role at Kenneth Brian Associates Limited","p":"We are seeking a skilled Customer Service Advisor to join our team at Kenneth Brian Associates Limited. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving queries and issues, and working closely with our suppliers to ensure customer satisfaction.","h2":"Key Responsibilities","ul":{"li":"Respond to customer inquiries and resolve issues in a timely and professional manner","li":"Work closely with suppliers to resolve customer requests and ensure timely delivery of products","li":"Provide advice and support to customers to ensure their needs are met","li":"Book in customers who require an engineer visit and coordinate with the engineering team","li":"Perform various administrative tasks to support the customer service team"},"h2":"Requirements","ul":{"li":"Previous experience in a customer-focused role","li":"Confident and professional telephone manner","li":"Ability to write clear and concise business emails","li":"Strong problem-solving skills to resolve customer issues and queries","li":"Ability to work in a team environment and on your own initiative"},"p":"If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.","h3":"About Kenneth Brian Associates Limited","p":"Kenneth Brian Associates Limited is a well-established company based in Epsom, dedicated to providing high-quality products and services to our clients. We are committed to building strong relationships with our customers and suppliers, and we are seeking a talented Customer Service Advisor to join our team.","p":"We look forward to receiving your application and discussing this opportunity further.","p":"Please note that all applications will be treated confidentially and in accordance with our company's policies and procedures.","p":"Thank you for considering this opportunity to join our team.","p":"We are an equal opportunities employer and welcome applications from all qualified candidates.","p":"If you have any questions or would like to discuss this role further, please do not hesitate to contact us.","p":"We look forward to hearing from you.","p":"Best regards, Kenneth Brian Associates Limited"}