Customer Experience Manager
4 weeks ago
At Bupa, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Manager, you'll play a pivotal role in driving this vision forward.
About the RoleThis is a full-time position that requires a strong focus on customer-centricity, data analysis, and strategic thinking. You'll work closely with senior stakeholders to identify areas for improvement and develop innovative solutions to enhance our customers' experiences.
Key Responsibilities- Develop and implement customer experience strategies that align with Bupa's overall goals and objectives.
- Analyze customer feedback and data to identify trends and areas for improvement.
- Collaborate with cross-functional teams to design and deliver customer-centric solutions.
- Present findings and recommendations to senior leadership and stakeholders.
- Lead and drive cultural change initiatives to promote a customer-centric culture within Bupa.
- Proven track record of leading successful customer experience initiatives.
- Strong analytical and problem-solving skills, with the ability to interpret complex data.
- Excellent communication and presentation skills, with the ability to engage senior stakeholders.
- Passion for delivering exceptional customer experiences and driving business growth.
- Strong understanding of the healthcare industry and customer-centricity.
Bupa offers a comprehensive benefits package, including health insurance, pension plan, and life insurance. We also offer flexible working arrangements and a range of family-friendly benefits.
As a Customer Experience Manager at Bupa, you'll have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. If you're a motivated and results-driven individual who is passionate about customer-centricity, we encourage you to apply for this exciting opportunity.
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Customer Experience Manager
4 weeks ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Customer Experience ManagerAt Bupa, we're committed to delivering exceptional customer experiences that make a real difference in people's lives. As a Customer Experience Manager, you'll play a pivotal role in driving our customer-centric approach, ensuring that every interaction with our customers is positive, engaging, and memorable.About the...
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Customer Experience Manager
4 weeks ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Customer Experience ManagerAt Bupa, we're committed to delivering exceptional customer experiences that make a real difference in people's lives. As a Customer Experience Manager, you'll play a pivotal role in driving our customer-centric approach, ensuring that every interaction with our customers is positive, engaging, and memorable.About the...
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Customer Experience Manager
3 weeks ago
Salford, Salford, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless...
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Customer Experience Manager
3 weeks ago
Salford, Salford, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless...
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Customer Experience Manager
1 month ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Customer Experience ManagerAt Bupa, we're committed to delivering exceptional customer experiences that make a real difference in people's lives. As a Customer Experience Manager, you'll play a pivotal role in driving our customer-centric approach and ensuring that our services meet the highest standards of quality and care.About the RoleThis is...
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Customer Experience Manager
1 month ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Customer Experience ManagerAt Bupa, we're committed to delivering exceptional customer experiences that make a real difference in people's lives. As a Customer Experience Manager, you'll play a pivotal role in driving our customer-centric approach and ensuring that our customers receive the highest level of service.About the RoleThis is an...
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Customer Experience Manager
1 month ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Customer Experience ManagerAt Bupa, we're committed to delivering exceptional customer experiences that make a real difference in people's lives. As a Customer Experience Manager, you'll play a pivotal role in driving our customer-centric approach and ensuring that our customers receive the highest level of service.About the RoleThis is an...
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Customer Experience Manager
4 weeks ago
Salford, Salford, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...
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Customer Experience Manager
4 weeks ago
Salford, Salford, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...
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Customer Experience Manager
3 weeks ago
Salford, Salford, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless...
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Customer Experience Manager
3 weeks ago
Salford, Salford, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless...
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Customer Experience Manager
1 month ago
Salford, Salford, United Kingdom Bupa Full timeCustomer Experience ManagerAbout the Role:We're seeking a talented Customer Experience Manager to join our team at Bupa. As a key member of our Operations & Healthcare Management function, you'll play a pivotal role in creating world-class customer experiences.Your Key Responsibilities:Deliver key monthly reporting and progress packs on CX progress.Analyse...
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Customer Experience Manager
4 weeks ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Customer Experience ManagerAt Bupa, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Manager, you'll play a pivotal role in driving this vision forward.About the RoleThis is a full-time position that requires a strong track record of leading successful improvements in...
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Customer Experience Manager
4 weeks ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Customer Experience ManagerAt Bupa, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Manager, you'll play a pivotal role in driving this vision forward.About the RoleThis is a full-time position that requires a strong focus on customer-centricity, data analysis, and...
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Customer Experience Manager
4 weeks ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Customer Experience ManagerAt Bupa, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Manager, you'll play a pivotal role in driving this vision forward.About the RoleThis is a full-time position that requires a strong focus on customer-centricity, data analysis, and...
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Customer Experience Manager
4 weeks ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Customer Experience ManagerAt Bupa, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Manager, you'll play a pivotal role in driving this vision forward.About the RoleThis is a full-time position that requires a strong focus on customer-centricity, data analysis, and...
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Customer Experience Manager
4 weeks ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Customer Experience ManagerAt Bupa, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Manager, you'll play a pivotal role in driving this vision forward.About the RoleThis is a full-time position that requires a strong focus on customer-centricity, data analysis, and...
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Customer Experience Strategist
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Customer Experience Strategist
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Salford, Salford, United Kingdom TalkTalk Group Full time{"h1": "Customer Journey Manager", "p": "At TalkTalk Group, we're revolutionizing the way we approach customer journeys to create a simple and effortless experience for our customers. As a Customer Journey Manager, you'll play a key role in driving this transformation by working closely with stakeholders to understand current customer journeys and identify...
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Customer Experience Strategist
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