Overnight Operations Supervisor

3 weeks ago


Bridgwater, Somerset, United Kingdom AccorHotel Full time
Position Overview

As a key member of our leadership team, you will oversee the nightly operations of the hotel, ensuring that all standards are consistently met. This role requires a commitment of 40 hours per week, with shifts scheduled for 5 out of 7 days, primarily from 10:00 PM to 6:30 AM, including weekends and public holidays.


Key Responsibilities

Your duties will include:

  • Conducting the night audit and preparing necessary reports each night.
  • Assisting guests with late check-ins and early check-outs, addressing their requests and inquiries.
  • Monitoring hotel security to ensure a safe environment for all guests.
  • Providing room service and beverage service to guests as needed.
  • Maintaining the cleanliness and presentation of public areas within the hotel.

Requirements

Successful candidates will be required to undergo a basic DBS check, which will be covered by the company, and must pass this check to complete the probationary period.


Benefits

We offer a competitive salary of £11.97 per hour, along with a share of tips. Additional benefits include:

  • Up to 4 complimentary nights at Accor Hotels for each year of service.
  • Discounted rates at all Accor Hotels globally.
  • Special rates at Legacy Hotels.
  • 15% discount on your total bill at any Accor Restaurant or Bar.
  • 50% discount at all MPW Restaurants.
  • Access to an employee discount platform featuring significant savings at numerous major retailers, restaurants, and attractions.


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