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Program Manager
3 months ago
Program Manager
Role Summary
As a Program Manager, you will be responsible for:
Accountability
Ensuring adherence to the core principles of Otis (Safety, Quality, Ethics) to maintain integrity in all business interactions with both internal and external stakeholders.
Culture and ValuesPromoting company values and behaviors within project teams to align with our organizational culture, identity, and beliefs, guiding employee conduct that positively reflects our organization.
Financial OversightHolding overall financial responsibility for project outcomes against budget through effective expenditure management, workforce planning, precise operating cost reporting, forecasting, and risk mitigation strategies to support financial performance.
Project ExecutionCreating and executing plans to fulfill contractual obligations related to project deliverables, including both short-term and long-term actions that provide clear direction and accountability to meet specifications, quality standards, timelines, and budget constraints.
Performance ManagementOverseeing and controlling project performance to meet delivery targets, deadlines, and customer commitments, ensuring desired financial outcomes are achieved.
LeadershipProviding leadership and guidance to project teams by directing tasks, facilitating effective communication, and establishing clear expectations regarding deliverables to ensure accountability for project results.
Team DevelopmentBuilding and nurturing effective project teams, enhancing skills, capabilities, and knowledge by applying best practices to drive employee engagement and improve both individual and team performance.
Client EngagementEstablishing and maintaining strong relationships with clients by understanding their needs and serving as a primary contact to address project challenges, creating mutually beneficial solutions, and managing expectations.
Process AdherenceEnsuring compliance with organizational processes and procedures for accurate project reporting, including cost forecasting, budgeting, scheduling, and risk mitigation by collaborating closely with relevant departments and subject matter experts.
Complexity NavigationEffectively navigating the operational complexities associated with projects by analyzing data and leveraging expertise to resolve challenges and make informed business decisions.
Qualifications for SuccessTo be successful in this role, you will need:
- Extensive experience in program management
- Background in the Engineering or Construction sector is desirable
- Relevant experience in the Elevator and Escalator industry is advantageous but not mandatory
- Proven track record in project financial management and controls
- Experience in building strong relationships with clients and suppliers
- Familiarity with formal project management methodologies such as PMP, PRINCE2, Agile, or Scrum
- Demonstrated leadership and people management skills
- A Bachelor's degree in Business or Engineering or equivalent relevant experience
Join us to shape the future of Otis.