Customer Service Ambassador

1 week ago


Littlehampton, West Sussex, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Littlehampton Premier Inn. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to our guests, responding to their needs and exceeding their expectations.
  • Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
  • Contribute to the smooth operation of the hotel, including handling cash and credit transactions, and maintaining a clean and safe environment.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer:

  • A competitive hourly rate.
  • A guaranteed 16 hours per week, allowing you to plan your week with confidence.
  • The opportunity to work for a leading hospitality company, with a clear career path for progression.
  • A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on Premier Inn rooms and meals.

Why Work for Whitbread?

  • We are committed to being an inclusive organisation, valuing diversity and welcoming applications from under-represented groups.
  • We offer a supportive and collaborative work environment, with opportunities for training and development.
  • We are a leading hospitality company, with a strong reputation for delivering exceptional customer service.

Requirements:

  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • Ability to work collaboratively as part of a team.
  • Basic math skills and ability to handle cash and credit transactions.

Language: en-US



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