Customer Service Ambassador
1 week ago
Job Summary:
We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Littlehampton Premier Inn. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.
Key Responsibilities:
- Provide exceptional customer service to our guests, responding to their needs and exceeding their expectations.
- Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
- Contribute to the smooth operation of the hotel, including handling cash and credit transactions, and maintaining a clean and safe environment.
- Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer:
- A competitive hourly rate.
- A guaranteed 16 hours per week, allowing you to plan your week with confidence.
- The opportunity to work for a leading hospitality company, with a clear career path for progression.
- A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on Premier Inn rooms and meals.
Why Work for Whitbread?
- We are committed to being an inclusive organisation, valuing diversity and welcoming applications from under-represented groups.
- We offer a supportive and collaborative work environment, with opportunities for training and development.
- We are a leading hospitality company, with a strong reputation for delivering exceptional customer service.
Requirements:
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional customer service.
- Ability to work collaboratively as part of a team.
- Basic math skills and ability to handle cash and credit transactions.
Language: en-US
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