Hotel Contracting Specialist

1 month ago

London, Greater London, United Kingdom WebBeds Full time
Job Title: Hotel Contracting Specialist - Spanish Islands

We are seeking a highly skilled Hotel Contracting Specialist to join our team in the Spanish Islands. As a key member of our contracting team, you will be responsible for contracting hotels in the Balearic and Canary Islands, ensuring that our product mix meets the company's revenue targets.

Key Responsibilities:

  • Consult and agree with the Director of Contracting/Regional Team Manager on specific product requirements.
  • Expand our portfolio by analyzing market trends in the destination and identifying new opportunities.
  • Ensure hotels are re-contracted and on sale within specified deadlines.
  • Negotiate and contract rates, special offers, allocations, added-value deals, overrides, and other special deals to ensure we have the best rates available on the market.
  • Monitor competitor pricing and availability in line with demand.
  • Monitor sales performance and analyze weekly product/sales reports to identify market trends and revenue/room nights growth opportunities or incidences.
  • Advise on preferred partner hotels in the relevant destinations and negotiate exclusive deals.
  • Address and resolve any standard/service level issues with suppliers.
  • Ensure hotels are inspected and details (photos, amenities, etc.) are updated on a regular basis.
  • Communicate destination information regarding peak dates, trade shows, visitor information, etc., internally.
  • Assist and explain tools and procedures to suppliers by giving supplier extranet demonstrations and support.
  • Assist with group placements as necessary.
  • Manage the supplier relationship throughout the period of the contract, including dealing with close-out requests and book-out issues and liaising with relevant departments accordingly.
  • Co-operate with the Health and Safety team to ensure reports are completed and up to date.
  • Communicate both internally and externally in a professional manner in keeping with corporate guidelines.

Key Measures:

  • Company and department performance targets, objectives, and budget.
  • Achievement of individual objectives.
  • Delivery of tasks in a timely fashion to a high quality.
  • Performance appraisal.

Essential Qualifications & Knowledge:

  • Contracting experience with the tourism industry; established relationships in the Spanish market.
  • Strong negotiation skills, pro-active, dynamic, passionate, a team player. Willingness to go the extra mile with ambition to achieve both personal and team results.
  • Able to develop and maintain strong and trusting relationships with hoteliers.
  • Stakeholder management skills and corporate presence.

Essential Experience, Skills, and Behavioural Requirements:

  • Highly accurate with an excellent attention to detail.
  • Commercial awareness, problem-solving, and creativity.
  • Time management and business strategy.
  • Well-developed written and verbal communication skills in both Italian and English.
  • Professional fluency in English and Spanish.
  • Able to work well under pressure and to meet strict deadlines.
  • A solid working knowledge of Microsoft Word, Excel, and Outlook is a must.

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