Service Leader

3 weeks ago

Maidstone, Kent, United Kingdom Kent and Medway NHS & Social Care Partnership Trust Full time

About the Role

We are seeking a highly experienced and dedicated Service Manager to lead our medium secure unit, the Trevor Gibbens Unit, at Maidstone. This role encompasses responsibility for both the ward operations and the Forensic Outreach Liaison Service (FOLS). You will play a pivotal part in ensuring exceptional clinical, operational, and financial outcomes for our service users.

Your Responsibilities

  • Collaborate closely with professional heads and the General Manager to guarantee the highest standards of clinical services, encompassing patient safety, satisfaction, and clinical results. This includes conducting investigations into serious incidents, complaints, and staffing issues, as well as overseeing appraisals, supervisions, and staff training.
  • Work in tandem with Team Managers (direct reports) and other professionals to ensure seamless care pathways. Regularly review these pathways to enable the successful implementation of strategic and operational plans.
  • Utilize data analysis to drive service improvement initiatives and actively coordinate efforts to develop and implement enhancement plans within the medium secure unit.
  • Identify opportunities for service growth and improvement, seeking support from the General Manager to maximize their potential.
  • Deputize for the General Managers in all aspects of the service as required.

About Us

Kent and Medway NHS & Social Care Partnership Trust (KMPT) is a leading provider of mental health, learning disability, and specialist services. We serve a population of 1.8 million in Kent and Medway, as well as offering specialized services for adults in Sussex and Surrey. We are proud to be rated 'Good' overall by the CQC.

Our diverse workforce of over 3,800 individuals is committed to delivering exceptional care to our service users and their loved ones. We foster a culture of kindness, compassion, and collaboration, recognizing the vital role each member plays in providing an exemplary service.

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