Sales Consultant
3 weeks ago
Hotel Chocolat is a leading premium chocolate brand in the UK, renowned for its luxury giftable chocolates, innovative drinking chocolate system, and commitment to sustainability and ethics.
We are seeking a passionate and enthusiastic Sales Advisor to join our stores team, who will engage with our guests to showcase our products in a warm and personable manner, ensuring an exceptional experience through excellent product and brand knowledge.
Key Responsibilities:
- Welcome and serve our customers with a smile, providing exceptional service during their visit.
- Manage the till and queue efficiently, processing transactions, refunds, and exchanges while responding to customer feedback.
- Develop in-depth knowledge of our product range, including manufacturing processes, allergens, and sustainability commitments.
- Host tasting sessions and product demonstrations to showcase our offerings.
- Collaborate with the team to support with deliveries and stock management, maintaining a clean and tidy delivery area and store environment.
- Prepare hot and cold drinks, ice creams, and snacks in our café area, adhering to quality and health and safety standards.
We offer a competitive hourly rate, incentives based on performance, and a range of benefits, including unlimited staff discount, a stay in our Hotel in St Lucia, and flexible working arrangements.
What We Offer:
- £ per hour (London stores - £13.00 per hour), Republic of Ireland - €14.50 per hour.
- Incentives based on performance.
- 50% unlimited staff discount to treat yourself and your friends and family.
- 70% discount off a stay in our Hotel in St Lucia.
- Flexible working arrangements to balance work and family/home life.
- A chance to work in an exciting, innovative, and expanding company.
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