Specialist Resettlement Coordinator
2 months ago
Job Summary:
We are seeking a highly skilled Specialist Resettlement Coordinator to join our team at Brackenberry Ltd. As a Specialist Resettlement Coordinator, you will play a critical role in delivering a proactive person-centered outcome-focused and end-to-end case management approach to ensure our duties under the Homelessness Reduction Act are met.
Key Responsibilities:
- To undertake comprehensive assessments that lead to focused and coproduced Personal Housing Plans (PHP) for each applicant.
- To assess applicants under the prevention and relief duties, issue S.184 final decision letters, and ensure effective communication and management of expectations with customers.
- To minimize risk by identifying, reporting, and following up any safeguarding concerns.
- To work collaboratively to improve outcomes for single homeless applicants with more complex needs, such as applicants leaving institutions, including prisons and hospitals.
- To consistently deliver high levels of customer service to single homeless applicants with more complex needs.
- To ensure all aspects of casework are carried out in accordance with legislation, strategies, policies, and initiatives set out at the national, regional, and local level.
- To consistently achieve performance objectives in the provision of specialist homelessness casework.
- To contribute to the identification, dissemination, and embedding of existing and emerging best practice within the team and across the wider Housing Advisory Service.
- To effectively communicate with a range of stakeholders, including applicants, members, partners, and soon.
Requirements:
- Significant knowledge of safeguarding best practice, including policy strategies, legislation, and case law, and its implementation within a statutory homelessness service.
- Significant experience of providing specialist homelessness casework to single homeless applicants with more complex needs, such as applicants leaving institutions, including prisons and hospitals.
- Ability and experience to consistently deliver high levels of customer service to single homeless applicants with more complex needs.
- Ability and experience of ensuring all aspects of casework are carried out in accordance with legislation, strategies, policies, and initiatives set out at the national, regional, and local level.
- Ability and experience of consistently achieving performance objectives in the provision of specialist homelessness casework.
- Ability to contribute to the identification, dissemination, and embedding of existing and emerging best practice within the team and across the wider Housing Advisory Service.
- Ability to effectively communicate with a range of stakeholders, including applicants, members, partners, and soon.
What We Offer:
- A competitive rate of pay.
- The opportunity to work with a reputable company, Brackenberry Ltd.
- A chance to make a real difference in the lives of single homeless applicants with more complex needs.
Requirements:
- You should be available to work immediately or at short notice.
- You should have the right to work in the U.K.
- This role requires an enhanced DBS.
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