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Specialist Resettlement Coordinator

1 month ago

Enfield Town, Greater London, United Kingdom Brackenberry Full time

We are seeking a Specialist Resettlement Coordinator to assist with the appointment of a key role in a statutory homelessness service. The successful candidate will work closely with a Local Authority in Enfield to deliver a proactive person-centred outcome-focused and end-to-end case management approach.

Key responsibilities include:

  • To ensure our duties under the Homelessness Reduction Act are met.
  • To undertake comprehensive assessments that lead to focused and coproduced Personal Housing Plans (PHP) for each applicant.
  • To assess applicants under the prevention and relief duties, issue S.184 final decision letters, and ensure effective communication and management of expectations with customers.
  • To undertake the assessment and completion of high-quality risk management plans for applicants, utilising information from a range of stakeholders and the applicant themselves.
  • To minimise risk by identifying, reporting, and following up any safeguarding concerns.

Qualifications and experience:

  • Significant knowledge of safeguarding best practice, including policy strategies, legislation, and case law, and its implementation within a statutory homelessness service.
  • Significant experience of providing specialist homelessness casework to single homeless applicants with more complex needs, such as applicants leaving institutions, including prisons and hospitals.
  • Significant experience of working collaboratively to improve outcomes for single homeless applicants with more complex needs.
  • Ability and experience to consistently deliver high levels of customer service to single homeless applicants with more complex needs.
  • Ability and experience of ensuring all aspects of casework are carried out in accordance with legislation, strategies, policies, and initiatives set out at the national, regional, and local level.
  • Ability and experience of consistently achieving performance objectives in the provision of specialist homelessness casework.
  • Ability to contribute to the identification, dissemination, and embedding of existing and emerging best practice within the team and across the wider Housing Advisory Service.
  • Ability to effectively communicate with a range of stakeholders, including applicants, members, partners, and so on.
  • Significant knowledge of welfare, homelessness, and housing policy strategies, legislation, and case law, and its implementation within a statutory homelessness service.

Please note:

  • You should be available to work immediately or at short notice.
  • You should have the right to work in the U.K.
  • This role requires an enhanced DBS.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated, all of our roles are temporary, though assignments can be and often are extended by clients on a longer-term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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