Apprenticeship Operations Coordinator

4 weeks ago


Manchester, United Kingdom Ada, National College for Digital Skills Full time

Position Summary:

We are seeking a dedicated individual to serve as a pivotal member of our Manchester operations, tasked with providing essential support to the apprenticeship team and apprentices across various facets of our expanding program offerings.


Compensation:
£25,000 - £28,325 based on experience

Work Environment:
The successful candidate will be primarily located in Manchester, with an expectation to be present for all in-person delivery sessions.

The organization adheres to a flexible working policy, allowing for a hybrid approach to work arrangements. Occasional travel to other locations may be necessary, with all related expenses covered.


Reporting Structure:
Reports directly to the Head of Apprenticeship Operations

About Ada:

This is an opportunity to contribute to a passionate team dedicated to delivering exceptional educational experiences for our apprentices.

At Ada, we aim to cultivate and empower the next generation of diverse digital professionals.

We are an innovative institution collaborating closely with industry partners to create educational pathways that support our students, particularly those from underrepresented backgrounds and young women, in achieving skilled digital careers and fulfilling lives.

Our offerings include a high-performing sixth form for tech enthusiasts, as well as Higher Level and Degree Apprenticeships in partnership with over 30 companies, including prominent names in the industry.


Key Responsibilities:
  1. Administrative Support:
    Act as the primary contact for apprentices through the helpdesk, addressing inquiries efficiently.
  2. Data Management:
    Oversee learner data management, ensuring compliance with relevant regulations.
  3. Communication:
    Prepare and disseminate clear communications regarding delivery schedules and milestones.
  4. Safeguarding:
    Be vigilant about apprentice safeguarding issues and assist in implementing support plans.

Qualifications:

Essential:
Experience in operational and administrative roles, proficient in ICT, and strong organizational skills.

Desirable:
Familiarity with the apprenticeship landscape and a willingness to learn about digital technology.


Personal Attributes:

Ability to thrive under pressure, proactive problem-solving skills, and a compassionate approach to managing multiple priorities.


Commitment to Diversity:
Ada is dedicated to promoting equality and diversity within its workforce, ensuring that all individuals are treated based on their merits and potential.

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